Return Policy
JLIFT Returns & Exchanges Policy
Our Guarantee
We want you to love the way our gear fits and feels. If your order isn't exactly what you hoped for, we’re here to help. We accept returns and exchanges within 30 days of the delivery date.
The Perfect Fit Guarantee (Size Exchanges)
Did you order a muscle fit and realize you need to size up or down? No problem. We offer a hassle-free size swap guarantee. As long as the item meets our condition requirements (see below), we will gladly exchange it for the correct size.
Refund Policy & Item Condition
We completely understand that you need to try a shirt on at home to check the fit! However, to be eligible for a full refund, items must be returned in brand-new, resellable condition.
This means the item must be:
- Unworn (beyond trying it on for size)
- Unwashed
- Free of any marks, stains, deodorant, perfumes, or pet hair
- Returned with all original tags attached and original packaging
Please note: Items that show signs of wear, have been washed, or are otherwise not in original condition will be rejected and sent back to the customer, or subject to a restocking fee.
Defective or Incorrect Items
Quality is our top priority. If you receive an item that is damaged, defective, or incorrect, please email our support team at [Your Support Email] within 7 days of delivery with your order number and a photo of the issue. We will make it right immediately at no cost to you.
How to Start a Return or Exchange
To initiate your return or exchange, please email us at jliftusa@gmail.com with your order number"